Terms and conditions

By accessing and using the services provided by Metro Blue-Hotels, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making a reservation or using our website.

1. Reservation and Payment:

1.1 To make a reservation with Metro Blue-Hotels, you must provide accurate and complete information.

1.2 Payment for reservations is required in accordance with the rates and policies specified during the booking process.

1.3 Metro Blue-Hotels reserves the right to cancel or modify reservations in case of payment issues, incorrect information, or any violation of these terms.

2. Cancellation and Refund Policy:

2.1 Cancellation policies vary based on the type of reservation and are outlined during the booking process. Guests are responsible for reviewing and understanding these policies.

2.2 Refunds, if applicable, will be processed in accordance with the cancellation policy and may be subject to administrative fees.

3. Guest Responsibilities:

3.1 Guests are expected to behave responsibly and respectfully during their stay at Metro Blue-Hotels.

3.2 Any damage to hotel property or violation of hotel policies may result in additional charges or eviction from the premises.

4. Privacy:

4.1 The collection and use of personal information are governed by our Privacy Policy. By using our services, you consent to the terms outlined in the Privacy Policy.

5. Changes to Terms:

5.1 Metro Blue-Hotels reserves the right to update or modify these terms and conditions at any time without prior notice. The revised terms will be effective upon posting on our website.

6. Limitation of Liability:

6.1 Metro Blue-Hotels is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services or facilities.

Contact Information:

If you have any questions or concerns about these terms and conditions, please contact us.